Click here to return and submit your Errors & Omissions insurance application.

Disabling Popup Blockers for Rockwood Insurance Online Quoting

If you have enabled popups correctly, a window will open when you click here.
 Rockwood Insurance Online Quoting makes extensive use of pop-up windows to print applications, view indications and print policy documentation.  In order for these functions to perform correctly, *.rockwoodiq.com must be added to the allowed or trusted sites list for your browser.  Please find the browser that you are using below and follow the directions. 
 
 
Windows Browsers:  
Microsoft Internet Explorer

To enable pop-ups for the Rockwood Insurance website,

  • From the Internet Explorer menu, click Tools > Pop-up Blocker > Pop-up Blocker Settings.
  • Type *.rockwoodiq.com in Address of website to allow.
  • Click Add.
  • Click Close.

  • From the Internet Explorer menu, click Tools > Internet Options.
  • Click on the Security tab.
  • Click the Trusted Sites web content zone.
  • Click the Sites... button.
  • Uncheck the box Require server verification (https:) for all sites in this zone.
  • Type https://www.rockwoodiq.com in Add this web site to the zone.
  • Click Add.
  • Click OK.
    		•
    Firefox on Windows – To enable pop-ups for the Rockwood Insurance website,
  • From the menu, click Tools > Options. (If the menu is not visible, click the "Alt" button on your keyboard.)
  • If the Block Popup Windows checkbox is checked, click Exceptions. (For older versions of Firefox, click "Allowed Sites".)
  • Add *.rockwoodiq.com in Address of web site.
  • Click Allow.
  • Click Close.
  • Click OK.
    • Firefox on Macintosh – To enable pop-ups for the Rockwood Insurance website,
  • From the Firefox menu, select Options, then choose Content.
  • If the Block Popup Windows checkbox is checked, click Exceptions. (For older versions of Firefox, click "Allowed Sites".)
  • Add *.rockwoodiq.com in Address of web site.
  • Click Allow.
  • Click OK.
    		•
    Chrome – To enable pop-ups for the Rockwood Insurance website,
  • In the top-right corner of the browser window, click the Chrome menu (the three horizontal parallel lines).
  • Select Setting.
  • Click Show Advanced Settings.
  • Under "Privacy", click the Content settings button.
  • Under "Pop-ups", click Manage Exceptions.
  • Add [*.]rockwoodiq.com in the Hostname pattern box.
  • Click Done.
  • Click Done.
  • Close the Settings window.
    		•
     
    MAC Browsers:     		 
    Safari – Safari does not have a trusted or allowed sites list so popups are either turned on or turned off globally.  To enable pop-ups for the Rockwood Insurance website,
  • Safari 5.x - Click on the Safari menu and deselect Block Pop-Up Windows.
  • Safari 6.x/7.x - Click on the Safari menu, choose Preferences... and click the Security tab. Deselect Block Pop-Up Windows.
    		•
    Microsoft Internet Explorer – IE does not currently come with a popup window blocker.  However there are a number of 3rd party popup blockers available.  All of these popup blockers should have the ability to add trusted sites to the list.  Please consult your popup blockers documentation for how to allow popups on certain sites.
    		 

     

     

    IF YOU ARE RECEIVING ADOBE ACROBAT ERROR MESSAGES


    Ensure that only ONE (the latest version) of Adobe Acrobat Reader is installed on your machine.

    For users of Microsoft Windows XP, check the following:


    		 
      1. Click Start, then Control Panel, then Add or Remove Programs.  
      2. Remove (uninstall) ANY and ALL versions of Adobe.  
      3. After all versions have been removed, check to make sure there are no remnants on your hard drive.
        Do this by opening Windows Explorer and checking under the  C:\Program Files\Adobe directory, if it still exists.
        If it does, remove everything under that directory and then remove the  Adobe directory itself.     		 
      4. Reboot/restart your computer.  
      5. Download the latest version of Adobe at  http://www.adobe.com/products/acrobat/readstep2.html and install it.  
      6. After the installation is complete, open Internet Explorer.
        Click Tools, then Internet Options, then the General Tab, and the Settings button.
        Ensure that "Check for newer versions of stored pages" is set to Automatically.     		 
      7. Make sure you have Service Pack 2 (and all subsequent updates from Windows Update) installed on the computer.
        Go to  http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en for assistance.